Privacy Policy

How we collect, use, and protect your personal information

Who We Are

Permanido is a regenerative farm and guest experience based in Tortorici, Messina, Sicily, Italy. This website is operated by Permanido. If you have any questions about this policy, you can contact us at hello@permanido.com.

What Data We Collect

We collect personal information only when you voluntarily provide it through our website forms:

• Contact form: name, email address, subject, and message
• Booking enquiries: name, email address, preferred dates, group size, and any additional notes
• Retreat bookings: name, email address, retreat preferences, and dietary or accessibility requirements
• Waitlist sign-ups: email address
• Host enquiries: name, email, group size, preferred dates, and retreat details

How We Use Your Data

We use your personal information to:

• Respond to your enquiries and messages
• Process and confirm booking requests
• Send retreat and availability information you've requested
• Notify waitlist subscribers when new retreats become available

We do not use your data for marketing purposes unless you have explicitly opted in. We never sell or share your personal data with third parties for their own marketing.

Third-Party Services

Our website uses the following third-party services that may process limited data:

• Formspree: processes form submissions on our behalf. Formspree Privacy Policy
• Google reCAPTCHA v3: protects our contact and booking forms from spam. Google Privacy Policy
• Google Fonts: serves web fonts for typography
• Netlify: hosts our website. Netlify Privacy Policy

Cookies

Our website uses a small number of cookies, primarily from third-party services listed above. For full details on which cookies are used and how to manage them, please see our Cookie Policy.

Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: ask us to correct inaccurate or incomplete data
• Erasure: request deletion of your personal data
• Restriction: ask us to limit how we process your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to certain types of processing

To exercise any of these rights, contact us at hello@permanido.com. We will respond within 30 days.

Data Retention

We retain form submissions for as long as necessary to fulfil the purpose for which they were collected, typically no longer than 24 months after your last interaction. Booking records may be retained longer for accounting and legal compliance.

Data Security

All form submissions are transmitted over HTTPS encryption. We use reputable third-party processors (Formspree, Netlify) that maintain industry-standard security practices. We do not store credit card or payment information on our website.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date below.

Contact

If you have questions or concerns about this privacy policy or your personal data, please contact us:

Permanido
Tortorici, Messina
Sicily, Italy
hello@permanido.com

Last updated: 9 February 2026